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Quality is defined as the “degree of excellence which a thing possesses.”  To us, the only acceptable quality is the best—the best staff, the best treatment practices, the best safety precautions, the best employee satisfaction, the best food.   We are constantly striving to make your hospital stay the best. Examples of how we strive to maintain the best quality for our staff and patients can be seen on our Quality References page and is described below:
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Best staff
   
 
  • Increased educational opportunities in 2006 for staff and leaders
  • New safety initiatives including patient lifting—see safety
  • Satisfied staff are better workers—see employee satisfaction

Best treatment           

   
 
  • Constant attention to “best practices”—the best way to treat a particular disease or symptoms—see our awards
  • Hospitalists (physicians specializing in hospital care) on site for more frequent or more urgent patient needs
  • Constant monitoring of outcomes by our Performance Improvement Department to detect any possible area for improvements
  • Education department monitoring new literature and educating staff
Best safety precautions
   
 
  • Rapid response teams, nursing and respiratory experts who can come immediately to evaluate a patient to prevent a critical situation
  • Improved methods for handing off information to all of your caregivers
  • Prevention programs for patient falls and skin problems
Best food
   
 
  • Healthy and delicious food choices are important to your health and satisfaction
  • Our patients scored our room service café plan higher than 90% of other hospitals in the PressGaney national database for patient satisfaction.