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| Quality is defined
as the “degree of excellence which a thing possesses.” To
us, the only acceptable quality is the best—the best
staff, the best treatment practices, the best safety
precautions, the best employee satisfaction, the best
food. We are constantly striving to make
your hospital stay the best. Examples of how we
strive to maintain the best quality for our staff and
patients can be seen on our Quality
References page and is described below: |
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| Best staff |
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- Increased educational opportunities in 2006 for
staff and leaders
- New safety initiatives including patient lifting—see safety
- Satisfied staff are better workers—see employee
satisfaction
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Best treatment |
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- Constant attention to “best practices”—the best
way to treat a particular disease or symptoms—see
our awards
- Hospitalists (physicians specializing in hospital
care) on site for more frequent or more urgent patient
needs
- Constant monitoring of outcomes by our Performance
Improvement Department to detect any possible area
for improvements
- Education department monitoring new literature
and educating staff
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| Best safety precautions |
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- Rapid response teams, nursing and respiratory experts
who can come immediately to evaluate a patient to
prevent a critical situation
- Improved methods for handing off information to
all of your caregivers
- Prevention programs for patient falls and skin
problems
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| Best food |
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- Healthy and delicious food choices are important
to your health and satisfaction
- Our patients scored our room service café plan
higher than 90% of other hospitals in the PressGaney
national database for patient satisfaction.
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