Volunteers in this fast paced department assist in a variety of ways, including transportation of patients and families, serving snack trays to patients, preparing patient rooms, plus transporting materials from Day Surgery to other departments.  With the consent of patient, physician and staff, and within the guidelines of the HIPAA law, college volunteers may observe patient procedures and staff/patient interaction for those looking to pursue a career in healthcare.

The Emergency Department deals with a diverse group of patients and situations in a fast paced, demanding environment. Volunteers’ provide assistance to the department staff by performing a multitude of duties. This area provides excellent exposure to the healthcare profession by allowing the volunteer a close-up perspective of the knowledge and skills used everyday in an Emergency department.  Volunteers must be at least 16 years of age.

The Eucharistic Minister volunteer supports the Pastoral Care staff by visiting with Catholic patients and offering them communion and/or a blessing/prayer.  The Eucharistic Minister's role is to provide assistance to the patients and families of Deaconess, with the understanding that all patient information and interaction is held in strict confidence. 

The Flower/Mail volunteer delivers all flower and mail deliveries to patients and staff within the hospital.  This volunteer position also includes being “on-call” to various departments by answering pages and running errands within the facility, including transporting of discharged patients, delivering information to Medical Records, and a variety of other duties.  This position allows the volunteer to become very familiar with many areas of the hospital, as well as be able to communicate with both staff and patients. Volunteers must be able to walk without assistance.

Gift Shop Volunteer

The Gift Shop volunteer contributes to the success of both hospital gift shops by providing high levels of customer service to the public and the hospital staff within the hospital.  Duties include cashiering and providing assistance to customers as they shop.  Gift shop volunteers receive a 15% discount on items purchased in our shops. College and Jr. Volunteers 16 and older are welcome to apply. Volunteers must be able to stand for extended periods of time.

Hyperbaric/Wound Care Volunteer

The Hyperbaric/Wound Care volunteer supports the staff within the Hyperbaric Therapy/Wound Care department by assisting with next-day appointment reminder calls.  This service greatly decreases the rate of patients who do not show for their scheduled appointment and allows the staff to better anticipate the needs of their patients for any given day.  This volunteer position also involves filing and other clerical duties in support of the department.       

Intensive Care/Cardiac Intensive Care Volunteer

The Intensive Care and Cardiac Intensive Care Liaison volunteer serves as a communication link between the ICU/CICU staff and the patient's families.  The volunteer in this area plays an important role in supporting the families who are in the waiting room.  Duties include providing directions to other areas of the hospital, making phone calls to assist the families as needed, and checking with the staff and updating the family members on a regular basis. 

Library/Magazine Sorting and Delivery Volunteer

The magazine volunteer collects, sorts and distributes magazines throughout the hospital to waiting areas as well as deliver to patients if requested.  Requires a lot of walking.

Main Lobby Information Desk Volunteer

Volunteers placed at the Main Hospital lobby information desk provide customer service support to patients, visitors, family members and hospital staff.  Duties may include escorting and running errands for numerous departments. Volunteers must be able to walk without assistance and be able to push a wheelchair.

Medical Records Volunteer

The Medical Records volunteer supports the staff within the Medical Records department.  This position is a clerical role, including such duties as preparing mailings, making phone calls to physicians’ offices, sorting completed outpatient charts, as well as alphabetizing, copying and filing.

Osteoporosis/Blood Pressure Screening Volunteer

The Osteoporosis/Blood Pressure Screening volunteer provides Osteoporosis Bone Density ultrasound heel tests and Blood Pressure readings to the public free of charge.  Volunteers are trained how to operate the Osteoporosis and Blood Pressure screening machines. Volunteers must be able to bend at the waist repeatedly.

Pharmacy Volunteer

The Pharmacy volunteer provides assistance to the Pharmacy staff by performing such duties as hourly prescription drop-offs/pick-ups, sorting outdated medications, and a variety of other duties.  This volunteer position also allows for observation of Pharmacists in a professional environment and exposure to a Pharmacy career in a realistic setting.  Volunteers may also provide service in the hospital Outpatient Pharmacy, provided they have a Level B licensure. Volunteers must be able to walk without assistance.

Radiology Volunteer

Sewing Guild

Volunteers design and sew quilts, blankets, Christmas stockings for babies born during the holidays, neck scarves for “Deke the Dog” (plush dogs given to children that are treated at Deaconess) as well as items for our NICU (Neo-Natal Intensive Care Unit). 

Short Stay Department Volunteer

The Short Stay volunteer provides assistance to the staff, patients, and families by preparing patient rooms, stocking linens and blankets, transporting patients to various locations within the facility, and under the direction of staff preparing and serving post procedure snack trays for patients. With the consent of patient, physician and staff, and within the guidelines of the HIPAA law, college volunteers may observe patient procedures and staff/patient interaction for those looking to pursue a career in healthcare.

Surgery Waiting Area Volunteer

The Surgery Waiting Liaison volunteer acts as a “link” between the surgical patient, relatives and doctors.  The volunteer serves as a liaison between the physicians and families of the patient, providing vital communication between each group.  The volunteer notifies the families of any updates, as well as the progress of the procedure. The volunteer also provides services such as directions to other areas of the hospital and preparing coffee for the families in the waiting room.      

10 Tower Volunteer

The 10 Tower volunteer provides assistance to the staff as well as the patients who have just undergone a surgical procedure and are in the recovery process.